HELP
CONTACT US
- Customer Care
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If you need help:
- Placing an order
- Tracking your purchase
- Arranging your return or exchange
- Choosing the right size and fit
- Managing your MR PORTER account
Email customercare.usa@mrporter.com
Call us 24 hours a day, 7 days a week- US: +1 877 5353 677
Please note all calls may be recorded for training purposes.
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- Style Advisors
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For style related questions, product size and fit advice, our Style Advisors are on hand to help. Here is how we can help:
- Advise on size and fit
- Style an outfit
- Answer questions on our brand and product assortment
- Update your wardrobe
- Suggest the ideal gift
Email: styleadvice.usa@mrporter.com or call +1 877 95 77 677 9am-5pm EST, Monday to Friday
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- MR PORTER PREMIER SERVICE
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For customers based in New York and selected locations in New Jersey, our MR PORTER Premier team is at your service from the moment an order is placed until it arrives at your door.
Email: premier.usa@mrporter.com
Call: 1 877 9369 677 from a mobile, 8am-9pm, on weekdays and 9am-5.30pm on weekends
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- Other Enquiries
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Feedback and suggestions
feedback.usa@mrporter.comPress and media
press@mrporter.comSuppliers and designers
designers@mrporter.comPotential contributors - photographers, fashion journalists or editors
editors@mrporter.comAdvertising
advertising@mrporter.comAffiliates
affiliates@mrporter.comIf you are interested in working at MR PORTER or carrying out an internship with us, visit our Careers section which will give you information on what vacancies exist and how to apply.
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