Servizio Clienti
Termini e Condizioni
Servizio Clienti
Termini e Condizioni
Servizio Clienti
Termini e Condizioni
Introduce a Friend Promotion
By taking part in the “Introduce a Friend" promotion, you can enjoy 15% off your first order from MR PORTER once having confirmed you would like to take part in this promotion and benefit from MR PORTER’s personal shopping services, including receiving complimentary UK standard shipping on all orders for 3 months and having access to MR PORTER’s reservation service, subject to these terms and conditions ("T&Cs").
- This promotion is run by THE NET‑A‑PORTER GROUP LIMITED trading as “MR PORTER”.
- To benefit from this promotion, you must:
- already have an account set up with MR PORTER (your “Account”) and already be signed up to receive the “need to know” marketing emails from MR PORTER;
- be referred by your friend and be in receipt of an “Introduce a Friend” email from MR PORTER; and
- respond to the “Introduce a Friend” email to confirm that you wish to take part in the promotion, after which, you will be allocated a MR PORTER personal shopper.
15% off
- In order to benefit from 15% off your first order once having confirmed that you would like to take part in this promotion (“First Order”), you must place your First Order via your allocated MR PORTER personal shopper, who will apply the discount to your Account when placing the First Order on your behalf. Any order placed outside of this process or subsequent orders will not be eligible for this discount.
- The discount may only be used once.
- The discount only applies to full price products, subject to product and brand exclusions, including, but not limited to watches and fine jewellery. For the full list of excluded brands and products, please see here.
- The discount cannot be combined with any other promotion, discount, offer, code, certificate, or coupon (including SALE).
Complimentary UK Standard Shipping for 3 months
- Your allocated MR PORTER personal shopper will apply complimentary UK standard shipping to your Account which will be available for 3 months from the date your First Order was placed (the “Timeframe”).
- Subject to you being logged into your Account, during the Timeframe, the complimentary UK standard shipping will then automatically apply at checkout when you place an order with MR PORTER for deliveries within the UK.
- For the avoidance of doubt, no complimentary UK standard shipping will apply if you elect to checkout as a guest user. Further, this benefit is just limited to MR PORTER’s standard UK shipping service, and excludes other types of delivery offered, more details of which can be found here.
Personal Shopping Services – Reservation Service
- As part of this promotion, you will be allocated a MR PORTER personal shopper, who will be available to help place orders on your behalf, offer product and styling advice and give you access to MR PORTER’s reservation service. The reservation service allows you to reserve an item via your allocated MR PORTER personal shopper for up to 48 hours. For more details, please speak to your allocated MR PORTER personal shopper.
General
- Staff and contractors of MR PORTER and its affiliates are not eligible to participate in this promotion.
- This promotion is personal to you and is non-transferable, non-exchangeable and no cash alternative is offered.
- All purchases made on MR PORTER via this promotion must be for personal and not commercial use.
- MR PORTER reserves the right at its discretion to revoke, suspend, cancel and/or amend this promotion, including any of the benefits offered under it, and these T&Cs at any time and without notice.
- In the event of a dispute regarding this promotion, the decision of MR PORTER is final and no correspondence or discussion shall be entered into.
- For more information on how MR PORTER uses your personal data, including for the purposes of administering this promotion, please refer to our Privacy Policy.
- All orders placed on MR PORTER will be subject to MR PORTER's website terms and conditions, which can be found here.
- Need help? Contact your allocated MR PORTER personal shopper or you can email customercare@mrporter.com or call us on +44 330 022 5705.